Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
The New York Times and Washington Post bestseller that changed the way millions communicate
“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world…. This book deserves to take its place as one of the key thought leadership contributions of our time.” —From the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive
This book helped me. I ordered this book because it seemed useful and I could see one of my friends behaving differently. I bought this in mind that a big storm was coming. I have made mistakes during emotionally charged conversations/arguments before and didn’t want to go down the same path again. Not too soon after I purchased it, that friend brought the storm.I took my time to read this and skim over it again before I entered the conversation because I didn’t want to go in feeling attacked,…
One of the most life-changing books I’ve ever read (and I’m a voracious reader). Excellent! One of the most life-changing books I’ve ever read (and I’m a voracious reader). What you’ll learn in this book applies to your personal and professional life. As a woman, I wish I would have read this book years ago. I would have been better prepared to ask for promotions and been a better listener as a mother. I’ve purchased 7 books as gifts for college-aged kids. I wish I would have known about this book years ago. It’s a book that you can re-read many times and still gain tips to…
Enormously Helpful in Relationships (Team and Families) Conversations move life forward. They can also stop things from moving forward. Relationships end on conversations and begin. Teams are formed and broken apart. Goals are made, expectations laid out, visions happen, all around conversations.Feelings get hurt in conversations, lies are told, deception, betrayal, all of these can happen in conversations.Enter the book Crucial Conversations Tools for Talking When Stakes Are High. I heard Joseph Grenny, one of the authors…